Job Description

Responsibilities:

• Greet and welcome guests or visitors upon arrival and ensure a positive first impression.
   
• Direct visitors to the appropriate person or department efficiently.
   
• Answer, screen, and forward incoming phone calls professionally.
   
• Maintain a tidy and organized reception area with all necessary materials (e.g. pens, forms, brochures).
   
• Provide accurate information in person, over the phone, or via email.
   
• Receive, sort, and distribute incoming mail and deliveries.
   
• Handle general clerical tasks such as filing, photocopying, and data entry.
   
• Manage all incoming and outgoing general correspondence.
   
• Assist with additional administrative or receptionist duties as assigned by management.

Job Requirements

Requirements:

• SPM or Diploma in any relevant field.
   
• 1–2 years of experience in a receptionist or administrative role.
   
• Professional appearance and positive attitude.
   
• Strong customer service and communication skills.
   
• Computer literate with proficiency in Microsoft Office applications.
   
• Proactive, organized, and able to take initiative with assigned tasks.
   

Skills