Job Description

Key Responsibilities

• Drive room, package & ancillary revenue across all properties
• Develop and execute sales & marketing strategies for leisure, corporate & MICE segments
• Manage key accounts, travel agents, OTAs & corporate customers
• Build integrated packages (e.g. transit at KLIA / Kuala Besut + island stays)
• Plan and implement digital & offline campaigns with brand guidelines
• Analyse market trends, competitors & performance reports; propose action plans
• Work closely with GMs, Revenue, Reservations, Front Office & Marketing teams
• Represent the cluster at trade shows, sales calls, roadshows & client events

Qualifications & Requirements

• Degree/Diploma in Hospitality, Business, Marketing or related field
• Minimum 5 years experience in hotel/resort/travel agency sales & marketing, with at least 3 years at Manager level
• Experience with international brands (Accor / Marriott or similar) is a strong advantage
• Proven track record in achieving revenue targets and growing market share
• Strong understanding of leisure, corporate, MICE and online distribution
• Excellent communication & presentation skills in English (Bahasa Malaysia or Chinese an advantage)
• Comfortable with frequent travel to Perhentian Islands & Kuala Besut
• Proficient in MS Office, CRM systems and hotel PMS / reservation systems
• Strong interpersonal skills, able to work with multi-property stakeholders

Job Requirements