We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties.

Travel perks & benefits

Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service.

Recognition & rewards

We offer professional development, mentoring and training to help you get to where you want to go.

Growth opportunities

Marriott International

Our founders, J.W. and Alice Marriott, started with a small idea: a root beer stand. From there, it grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours.
Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. You deserve to dream without limits.
As the #1 leader in hospitality worldwide, Marriott International has 8,100+ hotel properties and 31 top hotel brands. We’re in 138 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.
Source: <a href="https://careers.marriott.com/" target="_self">careers.marriott.com</a>

Who We Are

Begin– Personalize Your Career
Do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Belong– Fulfill Your Purpose
Be a part of something bigger than yourself, join a team where everyone has a voice. Belong to a community where you are included.
Become–&nbsp;
Adapt and Grow With Us as a Company
We take you where you want to go, achieving both your career goals and life goals.
Source: <a href="https://careers.marriott.com/" target="_self">careers.marriott.com</a>

Our Values

JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities &amp; Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand’s Customer Service Standards and property’s Brand Standards. • Executes and supports the business Customer Service Standards and property’s Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff. Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Solicit and close high-value group/catering accounts; upsell and negotiate.
• Execute the brand&#x27;s Service &amp; Relationship Strategy to build guest loyalty.
• Own full event sales cycle, craft creative catered experiences and drive revenue!

• Gali, urus dan tingkat peluang kumpulan/catering bernilai tinggi; tutup kontrak dan pastikan serahan tepat.  
• Budaya tumpu kecemerlangan perkhidmatan dan kesetiaan tetamu.  
• Capai hasil, bina akaun strategik dan kembangkan kerjaya, jom mohon!

JOB SUMMARY  Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty b...

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Marriott International