Job Description

We are seeking a talented individual to join our Business Analysis (Non IT) team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Business Analysis -Specialist (2 years Contract)

We will count on you to:

• Collaborate with client-facing leaders and brokers to analyze capabilities and skills
• Conduct discovery and analytics to identify processes suitable for moving to the Centre of Excellence (COE)
• Assist in the redesign of the Target Operating Model (TOM) and organizational processes to align with new ways of working
• Manage the business side of people change, tasks, and processes to support the organization's change agenda

What you need to have:

• Bachelor’s degree in any field with min 5 years of relevant experience
• Strong business analysis, organizational design, and process improvement experience
• Proven track record in business transitions or transformations
• Experience in Agile and Waterfall methodologies to complete requirements gathering & testing
• Experience in the building of implementation artefacts such as policies, procedures, system user documentation, communication and training material
• Excellent stakeholder relationship and communication skills (written and verbal)
• Strong documentation, presentation, and negotiation skills
• Strong understanding of operational efficiency and cost management principles

What makes you stand out:

• Experience in large-scale transitions or transformations
• Familiarity with Centre of Excellence (COE) frameworks and best practices
• Knowledge of change management principles and practices
• Previous experience within an insurance brokerage environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Requirements