Job Description

We are seeking a talented individual to join our Data Center Management team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Data Exchange Analyst (Control-M)

We will count on you to:

• Manage and maintain the operational readiness of critical data transfer applications and infrastructure.
• Build and enhance data transfers for internal and external clients, ensuring security compliance.
• Address tickets and resolve issues using ServiceNow, including triaging and resolving incident tickets.
• Participate in client calls to understand requirements, address change tickets, and ensure service satisfaction.
• Automate batch processing tasks, integrate applications, and manage platforms across on-premise, cloud, and hybrid environments.

What you need to have:

• Bachelor’s degree in IT or a related field.
• 3 to 5 years of hands-on experience with operational knowledge of Control-M or another scheduling tool.
• Experience in administering the GlobalScape data transfer platform or similar data transfer platforms.
• Proficient in the use of HTTP/S, FTPS, SFTP, and PGP encryption.
• Proficient in reviewing logs and troubleshooting connectivity issues to resolution.
• Familiar with working in Windows Active Directory, SharePoint, SQL Server, AWS, Azure, and shell scripting, Service Now Microsoft Windows Clustering and OKTA Two-factor authentication

What makes you stand out:

• A knowledge of business continuity planning, disaster recovery and emergency management processes.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Requirements