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Capability Experience Lead

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This job is for a Capability Experience Lead who designs learning programs and ensures they run smoothly. You might like this job because it offers a chance to innovate and collaborate in a diverse, inclusive environment that values growth!

Undisclosed

Menara Maxis, Kuala Lumpur

Job Description

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Key Responsibilities

  • Own the capability program lifecycle, ensuring initiatives are planned, designed, delivered, reviewed, and continuously improved.
  • Design structured learning experiences by translating business priorities into clear agendas, session flows, and engagement formats.
  • Manage the enterprise capability calendar, aligning program timing with organisational priorities and coordinating communication across stakeholders.
  • Lead participant communication and coordination, ensuring sessions are clearly briefed, professionally organised, and smoothly executed.
  • Facilitate and host programs, acting as trainer, facilitator, or emcee where required, and confidently guiding session flow and transitions.
  • Drive learning effectiveness, implementing knowledge checks, assessments, and engagement tools to measure retention and uplift.
  • Translate insights into improvement, working with content owners and speakers to refine design and delivery based on feedback and data.
  • Maintain program branding and professionalism, ensuring consistent tone, materials quality, and delivery standards.
  • Work closely with the Capability Analyst, delegating operational execution while retaining ownership of program quality and impact.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


Job Requirements


Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Maxis Communications-logo-image

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.    We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded...