AI-generated summary
This job is a Collections Control Associate, where you'll ensure accurate customer payment records and tackle any discrepancies. You might like this job because it values teamwork, offers growth opportunities, and lets you use tech tools for insights!
Undisclosed
Menara Maxis, Kuala Lumpur
Are you ready to get ahead in your career?
Why does this job exist and why is it critical?
Job Summary:
In this role you will be responsible to complete daily reconcile between customer collections received and the bank account. You will also be required to take follow up actions to resolve reconciling items in a timely manner.
Responsibilities:
· Perform daily subscriber collection reconciliation using MS Access and Excel·
- Follow-up with internal and external parties to resolve reconciling items timely
· Identify and report any suspicious fraudulent collection activity to the Team Leader
· Completion of month-end or year-end activities within timelines set
- Trending and dashboard reporting for subscriber collections
Qualifications:
· Degree holder in Business Administration, IT, Finance or related field
· At least 1 year experience in doing complex reconciliations
· Good command of English and Bahasa Malaysia
· Has strong knowledge of Phyton, Power BI to create collection trend dashboards
· Experience in MS Office applications (Excel, Word & PowerPoint)
· Confident, self-motivated and proactive individual
· Able to work under pressure and meet tight deadlines
· Customer service oriented and has good interpersonal skills
What’s next?
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Work with cross-functional teams that are proactive, collaborative, and result-oriented!
Together, we strive to impact communities nationwide through strategic CSR offerings.
Expand and apply your experience in product development, while building new skills and knowledge in other areas!
Last active - few hours ago
0 - 10 Years of Experience