Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

This role is pivotal in defining and executing the strategy for our digital platforms. It involves collaborating with cross-functional teams to develop and enhance our digital products, ensuring they align with business objectives and meet customer needs. You will also lead Agile processes, manage product roadmaps, and prioritize features to drive product success.

Responsibilities include product strategy, development, customer focus, performance optimization, and stakeholder communication. This position requires a strong balance of strategic and technical skills, excellent communication, and the ability to thrive in a fast-paced environment.

Responsibilities:

• Product Strategy and Vision:

  • Own, develop, and execute the product vision, strategy, and roadmap.

  • Define product vision and growth opportunities, ensuring alignment with business goals and customer needs.

  • Assess value, develop cases, and prioritize stories, epics, and themes to focus on features with maximum value.

• Agile Leadership:

  • Lead the Agile team as Product Owner, managing the backlog, iteration planning, and product release plans.

  • Ensure the team has a well-prepared backlog and address any impediments impacting team performance.

• Product Development and Management:

  • Drive the product as a strategic asset, supporting it with management tools and processes.

  • Collaborate with development, design, testing, research, and business teams to build exceptional user experiences.

  • Create and maintain detailed product specifications, user stories, and acceptance criteria.

• Customer and Market Focus:

  • Gain an in-depth understanding of technical and business processes to articulate use cases and user stories for identified features.

  • Continuously iterate to ensure the product remains useful, competitive, and meets customer needs.

  • Conduct research, analyze market trends, and gather data insights to inform product decisions and strategy.

• Performance Monitoring and Optimization:

  • Monitor key performance indicators (KPIs) and analyze data to assess product performance.

  • Implement A/B testing and optimization strategies to enhance user experience and drive business outcomes.

• Stakeholder Management and Communication:

  • Communicate effectively and influence stakeholders at all levels. Ensure the product roadmap and features are well-presented and obtain buy-in from stakeholders.

  • Stay updated on technical trends and best practices for benchmarking purposes.

• Work Environment Adaptability:

  • Manage multiple projects and prioritize tasks in a fast-paced environment.

  • Perform well under pressure and handle a high volume of work with tight deadlines.

Qualifications:

• Education: Bachelor’s degree in Digital Product, Digital Marketing, Business Management, IT, or a related field. Industry knowledge in Telecommunications, Banking, or Online business is preferred. Relevant certifications (e.g., Certified Scrum Product Owner) are a plus.

• Experience: 5-8 years of total working experience, with 2 to 4 years specifically in digital product management, project implementation, online product value-chain management, and customer management.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements