Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To lead and manage complex, strategic programmes, ensuring delivery of outcomes and benefits. This role coordinates multiple projects, manages stakeholders, and mitigates risks to achieve strategic objectives.

Principal Accountabilities:
Coordinate Service Delivery

Coordinate Smart Services delivery by acting as the primary liaison between Maxis, MCMC, and Technical Partners and Smart Services Operators to ensure seamless implementation across all NADI centres.

Track Vendors (TP and Smart Services Operators) Performance.

Track vendor service delivery by verifying the performance of Technical Partners & Smart Services Operators against MCMC KPI and guidelines. Consolidate management reports and escalate unresolved operational issues.

Process Support document for MCMC Claims

Process supporting document claims by compiling and validating TP and Smart Services documentation according to MCMC submission guideline to ensure timely fund recovery within strict deadlines.

Execute Procurement Administration

Execute payment administration by verifying proof-of-delivery, generating DROs, and performing SAP Goods Receipts to ensure accurate and timely vendor compensation.

Maintain Programme Records

Maintain comprehensive programme records by centralizing vendor attendance sheets and compliance evidence to ensure continuous audit readiness and operational transparency.

Facilitate Documentation Audits

Facilitate MCMC documentation audits by providing required documentation and addressing operational queries to ensure successful compliance verification and regulatory adherence.

Technical Partner & Smart Services Operator Performance Management

Manage and monitor the performance of Technical Partners & Smart Services Operator by tracking programme deliverables, validating service execution, conducting performance reviews, resolving operational issues and ensuring compliance with contractual and regulatory requirements to achieve targeted programme outcomes.

What you'll need to have:

• Bachelor's Degree in Engineering, Telecommunications, Project Management, Business Administration, Information Systems, or related discipline
• Minimum 5 –8 years of experience in project management, PMO, programme coordination, telecommunications deployment, Learning and Training Development projects, or business operations.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements