Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The Enterprise Solution Architect drives the end-to-end solution design of telco IT applications with digital and AI-native solution principles adopting telco industry standards (e.g., GSMA, TM Forum). This role demands a strategic thinker with the flexibility to apply a consultative approach in problem-solving across multiple technical domains and business process simplification. The ideal candidate possesses a growth mindset challenging status quo, and has a strong ability to influence stakeholders at all levels.

Key Responsibilities:

1) Solution Design and Architecture

• Analyze complex digital telco business requirements and existing application architectures (BSS, OSS, digital engagement, data and AI) to determine technical needs

• Design end-to-end, scalable and secure telco IT solutions integrated with network that meet functional and technical considerations

• Develop architectural blueprints and high-level designs supported by the right technologies and platforms

2) Technical Leadership and Collaboration

• Provide technical guidance and leadership to implementation and development teams throughout project lifecycle

• Collaborate with cross-functional teams (digital sales and service, product management, engineering, operations) and external vendors to ensure seamless solution integration and delivery

• Act as technical point of contact for articulating technology and solution positioning to both technical and business stakeholders

3) Technology and Architecture Governance

• Develop and implement architectural and integration guidelines/standards

• Ensure architectural integrity and compliance with industry standards, security protocols, and enterprise governance frameworks

• Stay abreast of emerging technologies and industry trends (e.g., 5G, AI/ML in Telco, cloud-native deployments) to recommend innovative and cost-effective solutions

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Enterprise Solution Architect or similar role, preferably in a large-scale Telco IT environment with more than 10 years of experience.

• Strong knowledge of systems integration, APIs, and interoperability between different telco and IT systems (e.g., BSS/OSS, digital commerce, etc).

• Technicals skills that are beneficial: Cloud computing platforms (e.g., AWS, Azure, GCP) and cloud-native architectures. data platforms (data lakes/warehouses) and security.

• Soft skills: Analytical and problem solving, strong communication skills to articulate complex technical concepts to diverse stakeholders, and good business acumen in telco business processes and financial models with the ability to link technical solutions to business value (e.g., cost-efficiency, scalability).

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements