Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

We are seeking a highly skilled and experienced candidate to establish and lead our Transformation and Business Excellence organization. The ideal candidate will provide expertise in process improvement methodologies and frameworks, manage project plans, drive standardization of practices, and ensure successful project delivery. This role requires strong leadership, communication, and project management skills to collaborate effectively with various departments and stakeholders.

What are you accountable for?

• Provide expertise in process improvement methodologies such as eTOM, SixSigma, and Lean/Kaizen
• Develop and manage project plans, ensuring alignment with organizational goals and objectives
• Drive standardization of practices across projects to enhance efficiency and effectiveness
• Develop and manage process documents throughout the project lifecycle (Build, Operate, and Transfer)
• Manage project communication, ensuring clear and consistent updates to stakeholders
• Organize and manage project schedules, including meetings, action tracking, and closure
• Identify and highlight project risks and conflicts, proposing mitigation strategies
• Ensure end-to-end project delivery with expected outcomes and periodic reporting
• Build and track project success KPIs, ensuring alignment with business objectives
• Develop business cases and simplify processes using Lean methodologies
• Utilize tools such as MS Project Plan (MPP), MS Visio, MS PowerPoint, and MS Excel for project management and reporting
• Conduct industry benchmarking to ensure best practices are implemented
• Maintain logs for actions, risks, lessons learned, and escalations
• Ensure project completion and achievement of KPIs

What do you need for the role?

• Bachelor's degree in Business Administration, Engineering, or a related field. A Master's degree is preferred.
• Minimum of 10 years of experience in process improvement, project management, or a related field.
• Strong knowledge of process improvement methodologies (eTOM, SixSigma, Lean/Kaizen)
• Proven experience in managing complex projects and driving standardization of practices
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
• Strong analytical and problem-solving skills, with a focus on continuous improvement
• Proficiency in project management tools such as MS Project Plan (MPP), MS Visio, MS PowerPoint, and MS Excel
• Ability to manage multiple projects simultaneously and meet deadlines
• Certification in SixSigma, Lean, or other relevant methodologies is a plus.
• Leadership and team management
• Strategic thinking and planning
• Effective communication and stakeholder management
• Analytical and problem-solving skills
• Project management and organizational skills
• Continuous improvement mindset

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements