AI-generated summary
This job is all about leading a team at Maxis Centre to create an exciting shopping experience. You might like this job because you’ll innovate with tech, help customers find solutions, and enjoy a collaborative, diverse work culture!
Undisclosed
Sunway Pyramid, Kuala Lumpur
Full-Time
few days ago
Are you ready to get ahead in your career?
Why does this job exist and why is it critical?
1 Lead the team to deliver well-differentiated customer experience in a Maxis Concept Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers
2 Ensure consistent high standards in terms of creating a dynamic retail store environment, cultivate the culture of constant innovation/experimentation and contribute in facilitating a constantly learning and sharing culture with active collaboration with the team members and key stakeholders
3 Develop the team for Expert-level solutioning, providing personalised conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working experience
4 Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘physical’ capabilities and customer insights
5 Drive constant learning and exposure to various external partners/solutions providers, advanced retail technologies in terms of delivering of lifestyle solutions and adapt to the world beyond conventional telecommunications.
6 Be a great ambassador of Maxis with fully customer oriented mind-set and a champion in delivering unmatched customer experience
What’s next?
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Work with cross-functional teams that are proactive, collaborative, and result-oriented!
Together, we strive to impact communities nationwide through strategic CSR offerings.
Expand and apply your experience in product development, while building new skills and knowledge in other areas!
Last active - few hours ago
0 - 10 Years of Experience