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Head of Fibre Channel & Partnership Management

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This job is as the Head of Fibre Channel & Partnerships, leading a team to boost sales and build partnerships. You might like this job because it values innovation and teamwork, allowing you to make a real impact in a tech-driven environment.

Undisclosed

Menara Maxis, Kuala Lumpur

Job Description

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The role is to provide leadership over fibre channel and partnership management team and responsible to deliver sales performance against target; this include identifies growth opportunities through close watch of the competitive landscape, market trends and fostering partnership with new channel partners.

What you'll be accountable for?

  • Build and develop sustainable fibre sales programme for implementation and follow through to deliver sales target

  • Lead and provide leadership to manage partner’s performance with Access Providers and channel partners to deliver business results and sales target according to plan

  • Identify new business opportunities and drive improvement on QoS and SLA deliverables from partners to establish competitive advantage and unique proposition over competitors to ensure success implementation of the sales programme

  • Build and expand sales channels into new markets through new channel development initiatives

  • Through reporting and analytics, validate business data to provide guidance to sharpen sales programme during execution, including timely sales performance reporting to senior management

  • Working closely with product team in identifying segments of customers to grow new acquisition and enhanced customer lifetime value with fibre and broadband proposition

  • To stay connected and engage with cross functional departments to ensure company, department business goals are aligned to deliver Unmatched Personalized Experience for Maxis customers

  • Train, coach, monitor and track staff performance and provide regular performance feedback for improvement and development

  • Lead cross functional project initiative to innovate new way of working to build sustainable competitive advantages

  • The success of the roles is measured by:

1. Fibre activations

2. Fibre penetrations for Maxis mobile customer base

3. Total connected homes

4. Share of Net Adds in industry

5. Contribution Cost Optimisation Programme

What you'll need to have for this role

  • You have a Bachelors Degree from a recognized tertiary

  • A minimum of 8-10 years of relevant experience; preferably in fibre sales and marketing is an added advantage.

  • Strong communication and presentation skills, with effective use of modern presentation and communication tools.

  • High numerical sensitivity, with the ability to interpret data and leverage facts and figures to support sound decision‑making and management recommendations.

  • A goal‑driven individual with strong determination and situational leadership skills to achieve business objectives and support team development.

  • Passionate about engaging with people and building strong professional relationships.

  • Tech‑savvy, curious, and self‑motivated to explore emerging technologies.

  • A self‑starter with a mature disposition, capable of adapting well to a dynamic and fast‑paced business environment.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


Job Requirements


Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Maxis Communications-logo-image

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.    We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded...