Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The Head of Network Solutions is responsible for driving the growth and profitability of the ICT business, overseeing strategy development, market execution, product innovation, and P&L performance. This leadership role demands deep expertise in the ICT industry, ensuring that Product and Solutions teams deliver cutting-edge, competitive, and market-leading ICT solutions that enterprise customers want.

Additionally, the Head of Network Solutions champions the building and strengthening of ICT capabilities across the organization, fostering internal adoption, best practices, operation excellence, and innovation to position the company as a leading ICT provider in the market.
 

Key Responsibilities

Line of Business Leadership

• Develop and execute long-term strategy for the ICT business, ensuring revenue growth, profitability, and market leadership.

• Lead Product Management, Solution Sales and Solution Architects teams, ensuring effective collaboration across functions.

• Drive customer-centric innovations, identifying opportunities to introduce cutting-edge ICT solutions.

• Engage with C-level executives, shaping ICT solution positioning and influencing investment decisions.

Product & Solution Management

• Oversee the ICT product portfolio, ensuring solutions remain competitive, scalable, and aligned with customer demands.

• Drive innovation with understanding of customer needs, market trends, competitive and regulatory landscapes and new business opportunities.

• Guide Product Managers in value proposition development, product roadmap, and service creation blueprint for ICT products and solutions.

• Collaborate with internal and external stakeholders to ensure timely completion and readiness of new innovations to bring to market.

• Form strategic partnerships with ecosystem to enhance solution portfolios and value propositions.

Customer Engagement & Deal Execution

• Partner with sales and account teams to drive enterprise engagements, uncovering new sales and upselling opportunities.

• Guide Solution Sales Specialists and Solution Architects to ensure right solution and right offer.

• Lead customer consultations and workshops, positioning ICT solutions as business transformation enablers.

Market & Industry Expertise

• Stay ahead of emerging ICT trends, such as cloud computing, AI, cybersecurity, SD-WAN, 5G, and IoT.

• Monitor competitive landscape, ensuring ICT offerings remain innovative and commercially viable.

Collaboration & Stakeholder Management

• Partner with Sales, Finance, Product, and technical teams to ensure seamless execution of ICT solutions.

• Lead strategic engagements with key customers, technology partners, and industry stakeholders.

• Present business insights and ICT strategies to senior leadership and board executives.

Requirement for the role

• Experience: Minimum 10–12 years of experience in ICT business leadership, product and solution management, and enterprise customer engagement. Proven track record in leading cross-functional teams and driving strategic growth in ICT.

• Strong strategic thinking and business acumen.

• Deep understanding of ICT technologies including cloud, AI, cybersecurity, SD-WAN, 5G, and IoT.

• Expertise in product lifecycle management, solution sales, and customer-centric innovation.

• Excellent stakeholder management and communication skills, including engagement with C-level executives.

• Ability to lead complex deal execution and influence investment decisions.

• Familiarity with regulatory and competitive landscapes in the ICT domain.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements