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Modern Trade Key Account Manager

Job Description

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

1. Key Account Management

  • Develop and maintain strategic relationships with modern trade partners, including national and regional retail chains and e-commerce platforms.
  • Serve as the primary point of contact for key accounts, addressing concerns, resolving issues, and ensuring a seamless partner experience.
  • Collaborate with partners to create and execute joint business plans that drive sales and mutual growth.

2. Sales and Revenue Growth

  • Achieve revenue targets and key performance indicators (KPIs) for modern trade accounts.
  • Drive sell-in and sell-through strategies to maximize product availability and sales performance.
  • Identify upselling and cross-selling opportunities within modern trade channels.

3. Merchandising and Brand Visibility

  • Ensure optimal product placement and visibility within partner outlets and online platforms.
  • Collaborate with marketing teams to execute in-store promotions, campaigns, and activations.
  • Monitor competitor activities and propose strategies to strengthen the brand’s market presence.

4. Data Analysis and Reporting

  • Analyze sales performance data, market trends, and customer insights to identify growth opportunities.
  • Regularly report on key account performance, identifying risks and recommending corrective actions.
  • Forecast demand and collaborate with supply chain teams to ensure adequate stock levels.

5. Collaboration and Cross-Functional Coordination

  • Work closely with internal teams, including Marketing, Product, and Operations, to align strategies and deliver on partner expectations.
  • Act as a liaison between the company and modern trade partners to ensure smooth execution of agreements and initiatives.
  • Participate in contract negotiations and renewals to secure favorable terms for both parties.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


Job Requirements


Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Maxis Communications-logo-image

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.    We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded...