Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Job Summary

This role drives Open Channel dealer productivity by designing & governing channel frameworks, incentive framework mgmt., policies, & dealer elevation paths.

Key Accountabilities

1. Channel Framework Design & Policy Making

• Act as the guardian for Open Channel frameworks and related policies.

• Define a structured path for dealer elevation and progression, with clear benefits and expectations.

• Develop and update governance and operational policies for the Open Channel.

• Set performance benchmarks, compliance rules, and privileges for productive dealers.

2. Incentive Program Design & Execution

• Lead end-to-end development of trade incentive programs for Open Channel (Prepaid & Postpaid).

• Design reward structures aligned with strategic business goals.

• Collaborate with regional teams to localize national programs for market relevance.

• Provide regional performance analysis and recommendations for improvement.

• Support Heads of Region (HORs) with customized incentive strategies, including ROI and cost-benefit analysis.

• Ensure smooth program rollout with clear stakeholder communication.

3. Performance Measurement & Optimization

• Establish KPIs and tracking mechanisms to evaluate program effectiveness.

• Conduct post-campaign analysis and present actionable recommendations to management.

4. Market Intelligence & Competitor Benchmarking

• Monitor competitor incentive programs and industry trends.

• Represent dealer perspectives in internal strategy discussions.

• Recommend program adjustments to maintain a competitive edge.

5. Financial Management

• Partner with Finance and GTM teams for accurate budget forecasting.

• Ensure precise financial reporting and accruals for all programs.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements