Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Proactive culture

Together, we strive to impact communities nationwide through strategic CSR offerings.

Global exposure

Expand and apply your experience in product development, while building new skills and knowledge in other areas!

Professional growth

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.&nbsp;&nbsp;&nbsp;
We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Who We Are

Offering you valuable opportunities through our Employer Value Proposition:
Connecting The Nation
Turn your potential into possibilities, while helping people and businesses stay connected in a fast-paced world.
Leading With Technology
We embrace technology to stay agile, ensuring our customers have access to the latest products and services.
Upgrading Opportunities
We invest in your learning and development so you can progress at your best.
&nbsp;Advancing All Together
Our open mindset, strong teamwork, and diverse opportunities enables us to succeed and win together.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Our Values

Are you ready to get ahead in your career?<ul><li>We want to empower you to turn your ambitions into achievements.</li><li>We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.</li><li>Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.</li><li>To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.</li></ul>Why does this job exist and why is it critical?​We are looking for a SME Account Manager&nbsp;to oversee the relationships of Maxis with its Small Medium Enterprise (SME) clients in Klang Valley. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.The ideal candidate will be able in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our Maxis’ solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.What are you accountable for?<ul><li>Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.</li><li>Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;</li><li>Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;</li><li>Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;</li><li>Protects organization’s value by keeping company information and tender confidential;</li><li>Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable</li><li>Assist collection team on customers’ aging.</li><li>Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.</li><li>Develop Account plans for all assigned customers.</li><li>Work with ECO to drive operational smoothness in handling accounts</li><li>Accountable on driving every opportunity to closure with a close plan.</li><li>Keeping track of all post sales activities with timely delivery.</li><li>Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.</li></ul>What do you need to have for this role?<ul><li>Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels</li><li>Result driven and passionate individual who eager to help customer by providing solutions based on customer needs</li><li>Relationship management skills and openness to feedback</li><li>Tertiary education in business administration, sales or relevant field</li></ul>​What’s next?<ul><li>Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.</li><li>Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.</li></ul>Maxis values diverse voices &amp; people. We hire and reward our employees based on capability &amp; performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

This job is for an SME Account Manager at Maxis, focused on building relationships with small businesses in Klang Valley. You might like this job because it emphasizes teamwork, personal growth, and innovative solutions to help clients thrive.

Are you ready to get ahead in your career?

-We want to empower you to turn your ambitions into achievements.

-We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

-Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

-To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and ...

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Maxis Communications