Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

System Owner and delivery lead for (not limited to) CPQ Salesforce, Pricing Engine, Sales Engine, as well as Cloud Core Microservices, under Enterprise Core Platforms - Enterprise Delivery. Support ISD Project Managers, Enterprise Business units, BAs as well as network team and work with vendors or developers, to design and deliver best-fit system solutions based on business requirements, considering system features, performance, capabilities, limitation and the upstream/downstream system impacts and dependencies. 

What are you accountable for?

• Develop and recommend CRM, Ordering Management, Cloud Core Microservices, systems enhancement/customization solution and design, to meet Business requirements and production SLAs in timely manner, by understanding the system features, capabilities and limitations, and the impacts to the upstream and downstream systems.

• Develop system changes and customization solution end-to-end (i.e., the entire SDLC/AGILE from requirement analysis until production deployment) to meet the agreed delivery timeline, by providing an accurate timeline estimation and closely monitor the progress.

• Enforce software quality assurance on the system/software deliverables to achieve zero defect post production deployment, by performing sufficient and effective acceptance testing and reviews.

• Manage issues and risks timely and effectively to minimize the impact to project cost and timeline. Highlight issues and risks timely and suggest practical mitigation plan. If the issue or risk is beyond manageable, escalate to Project Manager/BA/Supervisor/Network team in timely manner and provide possible solutions.

• Ensure proper documentation of business/functional requirements, system designs, source codes and changes, store up-to-date documents in the designated shared folder and repository.

• Support ad-hoc system capability, solution, functional and technical inquiries from internal and external parties, including operations/business/finance/RA/auditors etc

• Project Manager or Project Lead for CRM, Ordering Management, Workflow Order Orchestration, Integration across Systems, Cloud Core microservices, systems upgrade/enhancement projects, for example software version upgrade, core software patches, defect fixing, etc.

• Working with and managing all the involved application's vendors from Wipro, ValueLabs, Uberfusion etc.. in delivering the required changes/fixes/projects/support and maintenance.

What do you need to have to fit this role?

• Minimum 6 to 10 years working experience in CRM, strong Ordering Management skills, Cloud Core Microservice, Java, JavaScripts, Object Oriented programming, XML, Python Programming, UNIX/Linux and various proprietary programming language e.g. Salesforce APEX (JAVA like).

• Strong Logical problem solving abilities, to use logical and

• Java programming, Unix shell scripting, XML, Python

• PL/SQL and oracle database.

• Familiar with Telecommunication network and services.

• Project management and leadership skills.

• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and a team player

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements