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This job is for a Wholesale Analyst responsible for managing accounts, contracts, and billing in the wholesale segment. You might like this job because it offers opportunities to innovate and collaborate across different teams.
Undisclosed
Menara Maxis, Kuala Lumpur
Job Description
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?
What are you accountable for?
- Responsible for wholesale account management, contract management, billing and settlement and customer fronting activities
- Accountable for performing invoice matching and dispute resolution
- Manage the reciprocal business and infrastructure - to execute the process end-to-end for the wholesale segment
- Support the sales for wholesale via tactical and long term reciprocal and product bundling geared towards wholesale segment in order to meet the revenue targets
- Define new product strategies and road maps to maintain competitiveness in the market based on sound knowledge of competitors’ technology and offerings
- Keep track of user feedback, customer satisfaction, dashboards and metrics to measure performance against targets and customer experience and execute improvements where necessary
- Work cross-functionally with teams from Sales, Marketing, Engineering and IT for the successful execution of go-to-market propositions
What do you need to have to fit this role?
- Bachelor’s Degree specializing in Marketing and IT or related discipline
- 6 to 10 years of work experience with 4 to 6 years of relevant experience in a similar industry
- Good grasp of the wholesale market and its requirements.
- Strong marketing and business acumen to be able to foresee and address the changing market requirements
- Ability to think across the business and focus on business needs - demonstrates deep understanding of solutions that could impact the business, and sees applicability of new, current, or emerging functional solutions to address current business issues
- Possess the capability/ skills at adjusting to the changing situations and overcoming obstacles - takes a broad business perspective to problem solving, leveraging depth and breadth of expertise to contribute to solving complex organizational and functional business problems
- Ability to recognize and meet customers’ needs - champions the customer's needs within organization, overcoming substantial internal obstacles to deliver greater value
- Ability to take charge and inspire with a compelling vision
- Good interpersonal skills
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
Job Requirements
Company Benefits
Proactive culture
Work with cross-functional teams that are proactive, collaborative, and result-oriented!
Global exposure
Together, we strive to impact communities nationwide through strategic CSR offerings.
Professional growth
Expand and apply your experience in product development, while building new skills and knowledge in other areas!
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
Maxis Communications
We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.
We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.
Source: maxis.com.my