Job Description

 1. Recruitment & Foreign Worker Management 

• Manage recruitment and onboarding of production workers, including foreign employees. 
• Oversee work permits, visas, renewals, and immigration documentation in compliance with legal requirements. 
• Liaise with government authorities and statutory bodies to ensure smooth processing of applications and renewals. 
• Maintain accurate and up-to-date worker records, including attendance, leave, and medical claims. 

2. Overtime & Attendance Management 

• Prepare accurate monthly overtime (OT) reports in compliance with labor laws and company policies. 
• Track and update attendance records to ensure proper payroll processing and adherence to company policies. 

3. Orientation & Training 

• Conduct induction programs to familiarize new workers with company rules, culture, and safety practices. 
• Organize and coordinate training programs to enhance workers’ skills and job readiness. 

4. Employee Relations & Grievance Handling 

• Act as the first point of contact for workers’ issues and grievances. 
• Handle conflict resolution professionally to foster positive employee relations and a supportive workplace. 

5. Monitoring & Compliance 

• Conduct routine inspections of production areas and workers’ hostels to ensure adherence to safety, hygiene, and company policies. 
• Ensure compliance with statutory labor laws, workplace safety, and other regulatory requirements. 

6. SOPs & Policy Development 

• Collaborate with factory PICs to develop and implement SOPs for foreign worker management. 
• Review and update company policies, procedures, and forms to improve efficiency and compliance. 

7. Office Administration & Support 

• Oversee daily office operations, including supplies, equipment, and office cleanliness. 
• Coordinate with vendors and service providers for repairs and maintenance of facilities and equipment. 
• Serve as the main point of contact for internal and external communications. 
• Manage office inventory and ensure adequate stock levels. 
• Handle incoming and outgoing mail, packages, and ensure proper distribution. 
• Supervise and coordinate with security guards and cleaning staff to maintain a safe and well-kept office environment. 

8. Health, Safety & Environment (HSE) 

• Participate actively in the company’s safety committee and support HSE initiatives. 
• Ensure compliance with health, safety, and environmental regulations in the workplace. 

Job Requirements

• Diploma / Degree in Human Resource Management, Business Administration, or a related field. 
• Minimum 2–3 years of HR and administration experience, preferably with exposure to foreign worker management. 
• Good knowledge of Malaysian labor laws, immigration procedures, and statutory compliance. 
• Strong interpersonal, communication, and conflict resolution skills. 
• Proficient in MS Office (Word, Excel, PowerPoint). 
• Able to work independently, detail-oriented, and highly organized. 
• Willing to conduct site/hostel visits and liaise with external authorities. 
• Willing to be on call during non-working hours to respond promptly to urgent worker-related issues and emergencies. 

Key Competencies 

• Compliance & Regulatory Knowledge – Strong understanding of labor law and immigration processes. 
• People Management – Ability to manage worker relations and resolve grievances effectively. 
• Organizational Skills – Strong multitasking and time management abilities. 
• Communication Skills – Effective verbal and written communication in Bahasa Malaysia and English 
• Problem-Solving – Practical and solution-oriented in handling workforce issues. 

Skills