Job Description

Job Description

R331164 Spclst, Shared Svcs Accounting

Our Finance team brings together our financial perspectives into our overall strategic and tactical decision making. We use state-of-the-art techniques for financial analysis, planning, accounting, reporting and performance evaluation. This allows the organization to continue advancing medical innovation and improve lives. 

Our company Business Service Centre located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. BSC KL located in Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across our company business divisions and markets for the AP region.

The incumbent will be responsible for the execution and delivery of the customer service for all applicable markets in the AP. Scope of position includes handling and resolving internal and external stakeholder requests pertaining to procurement process, invoice process, and employee expense management.

Primary responsibilities for this position include, but are not limited to, the following: 

• Resolve customer queries in the areas of procurement, accounts payable and employee expense management inquiries

• Through daily problem resolution, identify and propose process improvement

• Assist in communications with internal business customers

• Collaborate with various organizations to resolve process and/or technical issues across multiple ERP systems

• Properly and effectively escalate issues that cannot be resolved real time

• Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity

• Collaborate with various personnel to resolve reconciliation issues within system and/or vendor relationships

• Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture

Requirements

• Bachelor’s Degree in Business Administration, Accounting or Finance

• 2 to 5 years of experience in a finance or accounting department of a multinational company preferred

• Business Level fluency (oral and written) in English language

• Experience working with Case/Ticket Management Software, specifically BMC Remedy

• Experience using SAP desired

• Experience working in an organization providing services across multiple markets or geographies

• Strong communication, interpersonal, and organization skills required

• Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

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Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R331164

Job Requirements