Job Description

Internship Opening: Wellness Experience Centre Operations & Client Engagement

Location: Johor Bahru, R&F MALL, Johor Stipend: RM 750 – RM 1,500 / month

About the Position

1) Centre Partnership Manager

2) Partner Experience Officer

Are you enthusiastic about the health and wellness sector? We are seeking a driven and client-focused intern to become part of our vibrant wellness centre in Johor Bahru. This internship provides a valuable opportunity to acquire practical experience in both operational management and client engagement within a flourishing wellness setting.

Your Responsibilities

• Provide Outstanding Customer Service: Serve as the initial point of contact for clients, ensuring a friendly, inviting, and service-oriented atmosphere.
• Manage Appointment Scheduling: Organize and enhance appointment schedules for therapists and clients to ensure seamless and effective daily operations.
• Assist Therapy Systems: Collaborate with the team to manage, organize, and refine our therapy systems to elevate client satisfaction.
• Conduct Evaluations: Aid in the operation and execution of client assessment systems to monitor and document wellness progress.

What You'll Gain

• Operational Management Insight: Acquire in-depth, hands-on experience in the daily administration of a commercial wellness centre.
• Client Relationship Development: Discover effective communication strategies, how to address client feedback, and how to foster enduring relationships.
• System Management Skills: Enhance your technical and administrative abilities by familiarizing yourself with specialized evaluation and booking software.

Ideal Candidate Profile

• Language Proficiency: Bilingual ability, especially in English OR Mandarin (Chinese), is preferred to facilitate communication with our diverse customer base.
• Character: A client-oriented attitude with a friendly, approachable, and empathetic nature.
• Organizational Skills: Exceptionally organized, detail-focused, and capable of juggling multiple responsibilities like scheduling and system management.
• Motivation: Willing to learn, hands-on, and eager to embrace new challenges.

Qualifications

Language Proficiency: Bilingual capability in English or Mandarin (Chinese) is necessary for effective communication with our varied clientele.

• Character: A client-focused attitude with a friendly, approachable, and empathetic nature.
• Organizational Skills: Exceptionally organized, detail-focused, and capable of juggling multiple responsibilities like scheduling and system management.
• Motivation: Willing to learn, hands-on, and eager to embrace new challenges.

Job Requirements

Buisness development , sales , client relation , manager

Skills