Customer Success Specialist
MHub
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RM 2500 - RM 2800
Subang
Full-Time
Job Description
- Support the Sales team in pre- and post-sales including product walk-through, presentations, requirement gathering and solution proposals
- On board customer with the latest product.
- Collaborate with the product and technical teams to determine how products and services can be delivered according to clients’ needs
- Participate in establishing and monitoring the implementation of solutions
Job Requirements
- Candidate is currently undergoing a professional course in Bachelor's Diploma/Degree/Professional Degree in Finance/Accountancy/any related fields
- Pleasant personality with good communication skills
- Proactive, self-motivated and a team player
- Required language(s): Mandarin, English and Bahasa Malaysia.
- Remote Working Policy (required to travel to office only 4 days per month)
Company Benefits
Team Feedback
We listen to our team and constantly plan for the team's well-being.
Hybrid Work Arrangement
Depending on the role, we allow work from home as long as team complies with remote work policies.
Laptop Subsidy Program
You can use your own device or choose to sign up for a laptop subsidy program with a term tenure.
Additional Info
Company Activity
Last active - few days ago
Experience Level
#NoExperienceNeeded
Job Specialisation
Customer Service
Company Profile
MHub
People Powered Property Platform
𝗥𝗲𝗮𝗹 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗙𝗼𝗿 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲
MHub is Malaysia's leading end-to-end property transaction platform capturing 60% of the nation’s total primary residential transactions. Current accumulated bookings are 350,000+ from 2,500+ projects with a total value of RM 43 billion. 10 out of the top 15 biggest real estate developers in Malaysia use MHub.
How? MHub revolutionizes the way property transactions work by providing digital solutions to manage properties, people, and processes more efficiently by shortening a typical sales process that could take up to 9 months to less than 1 month. The goal is to be the standard for all property sales transactions in Southeast Asia, bringing communities together in a single platform to speed up and simplify property transactions.
Listed as one of the 12 hottest fintech startups according to Fintech News, MHub is to date, the only Malaysian shortlisted for the Google For Startups Accelerator Program. MHub won 3rd place in the Huawei Spark Tech Competition. MHub is an alumnus of the MaGIC Global Accelerator & Cyberview Living Lab Accelerator programs respectively. MHub has raised funds from Platcom Ventures, ECF platform PitchIN, 500 Southeast Asia, and other prominent angel investors.
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