Job Description

• Manages and monitors all installed systems and infrastructure for the organization to be in line with client’s guidelines or SOP (standard operating procedure).
• Defines customers’ needs and functionality in a service development cycle.
• Monitor all license expiry and alert supervisor if license expiring.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Evaluates the existing systems and provides the technical direction to IT support staff.
• Plans and implements system automation as required for better efficiency.
• Oversees the development of customized software and hardware requirement.
• Collaborates with other team members (e.g when deployed patches have issues)
• Handle DR activities.
• Participate in client’s AGM infra management setup & monitoring during event.
• Standby 24/7 for server related issues.
• Familiar with Wintel is a must.
• Perform daily, weekly, and monthly report (including Saturday & Sunday)

Windows Server 

• Able to install and configure Windows Servers, add/remove Server Role & features.
• Know how to perform Windows Server maintenance, basic troubleshooting skills (IIS, MSSQL, etc).
• Familiar with PowerShell to perform tasks.

Microsoft Active Directory 

• Must understands the structure of client’s organizational unit (OU)
• Able to read and apply Group Policy Object (GPO)
• Strong knowledge in using PowerShell to perform task in Active Directory Module.
• Regularly check and troubleshoot AD Replication status between Domain Controllers.
• Maintain & perform DNS clean up.

Microsoft Exchange Server 

• Must understands the differences between client’s mailboxes.
• Regularly check and maintain mailboxes replication between Exchange Servers.
• Able to manage mailbox resources (clean up resources mailbox), able to read, create and edit mail rules.
• Know how to use Exchange Management Shell to perform task and troubleshooting.

Shared Folder & Drives 

• Understands client’s shared drives.
• Able to create and edit Replication Group and Folders using DFS Management.
• Regularly check replication status and report between PRD and DRY servers.
• Able to use DFSN Module in PowerShell to troubleshoot replication issues.

System Center Operation Manager (SCOM) 

• Able to read, understand SCOM alerts, install, create and authoring Management Packs.
• Know how to create reports & notification, deploy, install and troubleshoot SCOM agents.

System Center Configuration Manager (SCCM) 

• Know how to create, deploy Software Update Groups.
• Able to create and deploy Application & Packages.
• Able to groups Device Collections, install & manage SCCM Sites Server.
• Know how o create and manage Boundaries & Distribution Points
• Know how to perform SCCM Queries & Reports.

Sophos Endpoint Security (Anti-Virus) 

• Create, edit and manage Sophos Policies.
• Know how to manage Sophos Update and Distribution
• Able to read and compile report

VMware VSphere 

• Able to create & deploy virtual machines
• Familiar with Vsphere Client
• Know how to pull servers health and performance report
• Know how to troubleshoot Vmware alerts

Job Requirements

• Certificate, Diploma or Degree in any IT related discipline
• Fresh graduates with strong work commitment are encouraged to apply
• One to two years’ experience in System Integration or IT services industry is an added advantage
• Strong interpersonal skills and work ethics
• Willing to learn new technologies as required or provided
• Own mode of transportation required