Job Description

• Manage Company's websites, Shopee, Lazada and Tiktok Shop, ensure its up-to-date and user friendly.
• Overseeing product listings, descriptions and pricing on all online platforms, ensure accurate price and compelling content.
• Work closely with Marketing Department to ensure successful marketing campaigns launch.
• Coordinate with warehouse team to ensure adequate inventory level, stock replenish and timely order fulfilment.
• Support team to develop and implement effective strategies to drive sales according to the project timeline.
• Research and identify industry trends, opportunities, competitor threats, and customer preferences to always maintain a competitive edge.
• Utilize analytics tools to track performance, user behaviour, and conversion rates for continuous improvements.
• Handle and resolve customer inquiries, feedback and complaints, ensure top-notch customer service.
• Undertake other ad hoc assignments as required.

Job Requirements

• Familiar with Shopee, Lazada, Tiktok Shop day-to-day operations.
• Knowledge in Google SEO.
• Minimum Diploma in Mass Communication, Marketing, or equivalent field.
• Teamwork player and able to communication with all levels.
•  Pharmaceutical is added advantage. 

Skills