Job Description

• Assist in managing daily sales operations and provide administrative support. 
• Assist pre-sales activities, including quotations and tenders, as well as post-sales processes such as sales orders, delivery orders, invoicing, commissioning notes, credit notes, refunds, and other documentation. 
• Raise purchase orders and perform goods receipt processing. 
• Assist loan sets, verify consignment stock count sheets, and update inventory records accordingly. 
• Deliver high levels of service to both internal and external customers. 
• Respond promptly and professionally to customer inquiries via calls, emails, and other communication channels. 
• Coordinate logistics for loan sets and advise the sales team on logistics coverage. 
• Assist preparing daily stock write-off forms, perform stock adjustments and transfers in a timely manner to maintain inventory accuracy. 
• Review and propose inventory requisitions. 
• Assist inventory counts during stock takes and assist in other departmental activities as needed. 
• Assist preparing simple monthly reports on loan set utilization. 
• Reconcile stock with the warehouse and compile reports on excess inventory. 
• Collaborate closely with internal stakeholders, including Warehouse, Operations, Sales, Engineering, and Finance teams, to resolve customer issues. 
• Ensure compliance with established Standard Operating Procedures (SOPs). 
• Provide backup support for team members when required. 
• Perform any other duties as assigned by the reporting manager. 

Job Requirements

Skills