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Internship IT - Technical Support

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AI-generated summary

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This job is an IT Technical Support Internship where you'll help solve tech issues for staff. You might like this job because you enjoy troubleshooting and learning in a hands-on environment while kickstarting your tech career!

RM 1000

Kajang, Selangor

Job Description

 IT Technical Support Internship – Kickstart Your Tech Career With Us!

Are you the go-to person when friends or family have tech issues? Do you enjoy solving problems, exploring new tools, and helping others navigate technology? If yes—we want you on our team!

What You’ll Do

  • Assist in day-to-day technical support for staff (hardware, software, network issues)
     
  • Troubleshoot, diagnose, and resolve IT problems under guidance
     
  • Support IT team in system setup, maintenance, and inventory updates
     
  • Help manage user accounts, devices, and basic network configurations
     
  • Document common issues and solutions to improve support efficiency
     
  • Learn, practice, troubleshoot, (sometimes break things)… and learn again!
     


Job Requirements

What We’re Looking For

  • Currently pursuing a degree/diploma in IT, Computer Science, or related field
     
  • Basic understanding of troubleshooting, Windows/Mac systems, or networking
     
  • Strong communication skills and willingness to help users
     
  • Curious, eager to learn, and not afraid to ask questions
     
  • A positive team player who enjoys problem-solving and continuous improvement

Skills

Technical Support
Information Technology
Computer Hardware
Networking Hardware
Hardware Troubleshooting

Company Benefits

Medical / Insurance

Sick? We got you covered!

Staff Purchase

Enjoy the lowest price for optical products!

Self-Improvement Stage

Being passionate in learning and self-improvement, we offers various incentive for self-improvement on the job!

Lifestyles Vouchers

Unlock a better work-life balance with our lifestyle vouchers.

Company Event

Experience our vibrant company culture through fun and engaging regular events for all employees


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

MOG Group of Companies-logo-image

MOG Group of Companies

At MOG, we aspire to ‘Help the World See Better’ through continuous innovation to help our community see, feel and look better. As we strive to be the trusted eye care provider, we pioneer exceptional eye care services through our trademark 6-in-1 Vision Experience tailored for beyond just an enhanced vision and appearance but a remarkable experience through advanced eye care technology and personalized consumer...