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Restaurant Manager – Johor Bahru (New Outlet Launch)

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AI-generated summary

  • Run daily ops: enforce SOPs, open/close, manage service, quality and stock.
  • Lead the Johor Bahru new-outlet launch - build the team and systems from day one.
  • Own P&L, drive sales, hire and coach staff - big leadership and growth impact!

RM 3500 - RM 5500

Kampung Nong Chik, 80100 Johor Bahru, Johor, Malaysia, Johor

Job Description

Operational Management

  • Monitoring daily restaurant activities, implement SOPs, and ensure seamless service flow, including opening and closing procedures.

Staff Leadership & Development

  • Recruit, train, and manage staff performance, create shift schedules, and foster a positive team environment.

Customer Service & Quality Assurance

  • Ensure high service standards, address customer feedback, and maintain food and beverage quality.

Financial & Cost Control

  • Monitor sales performance, control operational costs, manage budgets, and optimize profitability.

Marketing & Sales Strategies

  • Implement promotions, collaborate on marketing initiatives, and optimize customer engagement for revenue growth.

Inventory & Supply Management

  • Monitoring stock levels, coordinate supplier orders, and minimize wastage while ensuring consistent ingredient quality.

Health, Safety & Compliance

  • Enforce hygiene, health, and safety regulations, conduct routine inspections, and maintain operational licenses.

Job Requirements

Job Description

We are looking for an experienced and motivated Restaurant Manager to join Mokkys Pizza for our upcoming outlet in Johor Bahru.

The Restaurant Manager will be responsible for overseeing the overall restaurant operations, ensuring smooth daily operations, maintaining service and food quality standards, and leading the restaurant team to achieve operational and business targets.

Requirements:

* Minimum 2–3 years of experience in restaurant or F&B operations, preferably in a supervisory or managerial position.

* Strong leadership and team management skills.

* Good communication and interpersonal skills.

* Able to work in a fast-paced restaurant environment.

* Strong problem-solving and decision-making abilities.

* Customer-oriented with a positive and professional attitude.

* Willing to work on weekends, public holidays and rotational shifts.

* Hands-on, responsible and able to work independently.

* Candidates with experience in opening a new outlet will be an added advantage.


Skills

Team Leadership
Restaurant Operation
Restaurant Management
Communication
Decision Making

Company Benefits

Staff Meal

Daily lunch meal (buffet style) with all HQ team

Monthly Panel Medical

Monthly allocation for panel GP

Staff Discount

Staff purchase discount


Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

Mokky Food Services (M) Sdn Bhd-logo-image

Mokky Food Services (M) Sdn Bhd

At Mokky's Pizza, we're redefining the pizza experience in Malaysia by combining quality ingredients, creative flavours, and exceptional customer service. What started as a passion for crafting great pizzas has grown into a fast-expanding homegrown F&B brand with outlets across the Klang Valley. We're more than just a pizza company—we're a team that believes in innovation, continuous learning, and creating...