Job Description

• Ensure Visitor Safety: Continuously monitor attractions, pools, and slides to ensure the safety of all visitors. Be prepared to perform water rescues using specialized techniques and equipment as needed.
• Incident Reporting & Emergency Response: Report any incidents, accidents, or safety concerns to waterpark management or relevant authorities. Administer CPR and first aid to individuals in distress or injured within the park.
• Support Ride Operations: Assist with the operation of water slides and rides, ensuring riders follow all safety guidelines. Enforce park rules and regulations to maintain a safe and enjoyable experience for visitors.
• Customer Service: Assist guests, respond to inquiries, and address concerns to provide excellent customer service. Manage the flow of people around attractions to prevent crowding and maintain order.
• Safety Equipment Maintenance: Inspect and maintain safety equipment, such as life jackets and rescue devices, to ensure they are in working order. Report any necessary adjustments or replacements to management.
• Shift Work & Coverage: Rotate between areas within the waterpark to provide comprehensive coverage and ensure the cleanliness and tidiness of each area.
• Training & Certification: Attend regular waterpark-specific training and certification sessions to stay updated on safety rules and regulations.
• Additional Duties: Perform any other assignments as directed by management.

Job Requirements

• At least 18 years old and above (Malaysian)
• Possessing a valid lifeguard certification from a recognized organization in Malaysia
• Having a thorough understanding of first aid and CPR techniques
• Being physically fit and able to swim
• Having strong communication and interpersonal skills to interact with swimmers and other staff members

Skills