Job Description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Key Responsibilities

• To plan, monitor, and manage the full cycle of the physical stock take process across all stores, ensuring procedural compliance and high accuracy.
• To oversee the collection, compilation, and aggregation of complex operational data (including sales(is any), inventory, and transfers) from all branches for accuracy assurance and executive reporting.
• To conduct deep-dive analysis into inventory discrepancies to identify root causes of stock loss (shrinkage), including administrative errors, operational gaps, and internal/external theft.
• To design, implement, and monitor new or enhanced operational processes and standard operating procedures (SOPs) specifically aimed at preventing stock loss and improving inventory control.
• To prepare comprehensive weekly, monthly, and annual reports, including key performance indicators (KPIs), trend analysis, and strategic recommendations for senior management.
• To coordinate and prepare detailed materials (including data slides and action item lists) for high-level management and operational review meetings.
• To serve as the liaison between management and stores to communicate new operational policies and assist in the development of related training materials.
• To assist in monitoring store adherence to company Standard Operating Procedures (SOPs) by reviewing submitted checklists and reports.
• To Perform audit based on the fundamental & objective of auditing.
• To ensure seamless, professional, and well-coordinated communication for all activities that involve multiple departments.
• To manage ad hoc projects effectively in alignment with the defined objectives and within the stipulated timeline.

Job Requirements

Requirements

• Retail Operations Knowledge: A strong foundational understanding of the day-to-day functions of a retail store, including basic merchandising, inventory flow, point-of-sale (POS) systems, and front-line operational challenges.
• Analytical and Diagnostic Skills: Advanced ability to interpret data, identify patterns (e.g., loss spikes), and diagnose the specific causes of operational problems or stock loss.
• Advanced MS Excel/Data Tools: Expertise in using complex Excel functions (Pivot Tables, VLOOKUP, advanced formulas) and potentially BI tools for data modeling, variance analysis, and sophisticated reporting.
• Process Management & Improvement: Proven skill in mapping current processes, identifying inefficiencies, and designing/implementing new, scalable solutions to achieve measurable improvements.
• Loss Prevention & Inventory Control Knowledge: Deep understanding of common shrinkage drivers in retail and best practices for inventory management, control systems, and stock-take methodology.

Skills