Job Description

1. Factory & Process Auditing

•  Plan, schedule, and execute comprehensive on-site factory audits (covering quality management systems, manufacturing capabilities, and worker safety conditions).
•  Evaluate production lines, machine calibration, storage conditions, and material handling workflows to identify process vulnerabilities.
•  Assess supplier compliance with international and local quality frameworks [e.g., ISO 9001, ISO 14001, GMP].

2. Product Auditing & Inspection

•  Conduct strict product audits at various stages: Raw materials (IQC), Inprocess (IPQC), and Finished goods (FQC).
•  Verify products against technical drawings, standard operating procedures (SOPs), golden samples, and spec sheets.
•  Perform or oversee physical testing [e.g., stress tests, functional tests, packaging drop tests, dimensional checks].

3. Defect Management & Supplier CAPA

•  Document, categorize, and report all product non-conformances and factory audit failures.
•  Issue formal Corrective and Preventive Action (CAPA) requests to suppliers or production teams.
•  Follow up rigorously on CAPA implementation, validating that root causes of defects have been permanently resolved.

4. Reporting & Continuous Improvement

•  Compile detailed factory audit scores and product inspection reports for management review.
•  Track supplier performance metrics (defect rates, audit pass rates) and lead regular quality review meetings.
•  Identify opportunities to streamline factory workflows to reduce waste and lower defect rates.

Job Requirements

• A Bachelor’s Degree in Food Science, Food Technology, Food Engineering, Biotechnology, or a related science discipline.
• Strong familiarity with local food regulations governed by the Ministry of Health Malaysia (MOH) Food Safety and Quality Division. 
• Has prior training or certification in food safety management systems is highly preferred.
• Practical knowledge of HACCP (Hazard Analysis and Critical Control Point), GMP (Good Manufacturing Practices), and ISO 22000.
• Understanding of the Halal Assurance System (HAS) and guidelines set by the Department of Islamic Development Malaysia (JAKIM) is an added advantage.
• Attention to detail with observational skills to spot packaging defects, labelling errors, or batch inconsistencies on fast-moving production lines.
• Experience: 3–5 years of experience in manufacturing quality assurance, with a heavy focus on factory auditing and product inspection.
• Outstation Travel: Willingness and ability to travel frequently for outstation factory visits.

Skills