Job Description

• Manage our maintenance hotline and customer service.
• Coordinate and schedule maintenance works with precision so that technicians are dispatched efficiently to resolve issues quickly.
• Liaise closely with clients, technicians, suppliers, and subcontractors to maintain seamless communication and smooth teamwork.Source and compare competitive quotations from suppliers and subcontractors to help us secure the best value and quality for our projects.
• Monitor real-time maintenance job progress to guarantee timely completion and keep our service standards exceptionally high.
• Prepare comprehensive maintenance reports and update job status records so that our operations remain transparent, organized, and data-driven.
• Maintain neat, organized filing and administrative records to help our office run smoothly and efficiently.
• Provide proactive administrative support to the wider operations team, allowing us to conquer daily challenges together.

Job Requirements

• Minimum of SPM, STPM, Certificate, Diploma, or equivalent qualification.
• Fresh graduates are highly encouraged to apply! 
• Prior experience in administrative support, customer service, admin coordination, or related fields would be added advantage

Skills