Job Description

About this role:

This role focuses on supporting Mutu Case's marketing operations across all e-commerce and digital platforms. You will work closely with the Brand Director, Performance Marketer, and creative team to ensure product listings are accurate, campaigns are executed smoothly, and the brand shows up consistently across every channel.

We are looking for someone who is detail-oriented, organised, and comfortable juggling multiple tasks. You should be proactive, resourceful, and able to work independently while keeping the bigger picture in mind.

This role is ideal for someone who wants to grow their marketing career in a fast-paced, creative environment and isn't afraid to get their hands dirty.

In this role, your responsibilities are:

1. E-Commerce Platform Management: Manage and optimise product listings across TikTok Shop, Shopee, Lazada, and our Shopify website. This includes uploading new products, ensuring product information, pricing, and visuals are accurate, competitive, and SEO-optimised.
2. Shopify Backend Management: Manage and update the Shopify website backend, including adding/editing pages, managing collections, and supporting theme updates. Basic knowledge of Shopify's interface is required. Experience with HTML/CSS is an advantage but not mandatory.
3. Campaign Support: Assist the Performance Marketer in executing campaigns across e-commerce and paid media channels. Coordinate assets, timelines, and deliverables.
4. Basic Reporting: Pull weekly performance data from platform dashboards. Compile simple reports for the Performance Marketer and Brand Director.
5. Creative Coordination: Work with the creative team to ensure assets are delivered on time and aligned with brand guidelines. Create forms and support day-to-day operational tasks.
6. Competitor Monitoring: Keep an eye on competitor activity, pricing, and promotional strategies to identify opportunities and threats.
7. Admin Support: Handle ad-hoc marketing admin tasks, scheduling, and coordination.

Job Requirements

This position requires:

1. 1 to 3 years of experience in marketing, e-commerce, or a related field. Fresh graduates with strong internships may be considered.
2. Hands-on experience managing e-commerce platforms like TikTok Shop, Shopee, or Lazada.
3. Basic familiarity with Shopify or similar website platforms.
4. Strong organisational skills and the ability to manage multiple tasks simultaneously.
5. A proactive mindset working as an individual contributor who can think independently, take ownership, and drive tasks forward.
6. Strong written and spoken English and Bahasa Malaysia.
7. Curiosity about consumer brands, e-commerce trends, and digital marketing best practices.
8. Bachelor's degree in Marketing, Business, Communications, or a related field is preferred but not mandatory.

Skills