Job Description

Position : Compliance Manager

Salary Range : Up to RM 15,000

Location : Bangsar South, KL

Working Hours : Monday - Friday (9.00am - 6.00pm)

Responsibilities:

• Actively monitor and research business operations, activities, and behaviors of the member network including online activities and sales platforms. 
• Manage and respond to incoming compliance emails, requests, and policy violation reports/claims. 
• Investigate violation claims and problematic situations and gather all applicable details and information for review. 
• Utilize available resources to determine when policy violations have occurred and what corrective action is necessary. 
• Draft, maintain, send, and file compliance notices, letters, and internal documentation of compliance matters. 
• Implement compliance sanctions/decisions. 
• Provide compliance related advice to Sales/Support/Customer Service teams. 
• Educate members on how to present the business opportunity and company products in a compliant manner. 
• Review, develop, update, and maintain disclaimers for various products and programs to be used in materials and communications. 
• Draft correspondence as needed, specifically for sensitive or important compliance situations. 
• Review materials, videos, and communications for inaccuracies, improper claims, or other problematic content. 
• Maintain regulatory compliance for marketing/sales materials and tools used by members. 
• Engage in direct communication with Brand Partners when necessary to address compliance matters or provide guidanc

Job Requirements

• A Bachelor’s Degree in any discipline. 
• Minimum of 5-7 years of industry-specific experience. Compliance experience preferred. 
• Strong project management skills. 
• Good written and oral communication skills with emphasis on compliance terminology and proficiency in English language and local language. 
• Good analytical, critical thinking, problem-solving, research and investigative skills. 
• Ability to work cohesively and effectively with all departments. 
• A self-starter and proactive. 
• Good knowledge of ethical business practices, regulatory procedures, and corporate policies. 
• Proficient in handling and maintaining confidential information. 
• Proficient in navigating social media and internet channels for investigative and research information collection purposes. 
• Familiarity with Taiwan’s relevant laws and regulations e.g., Fair Trade Commission (FTC) guidelines and the MLM Act is preferred. 
• Willingness to travel to Taiwan at least once per month.

Skills