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This job is all about helping others navigate IT applications. You might like this job because you'll solve tech issues, train users, and improve systems, all while ensuring projects stay on track. It’s a dynamic role with diverse challenges!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Duties & Responsibilities
• Provide first-level support to users on the IT application assigned related requests and inquiries.
• Coordinating, diagnosing, troubleshooting, and rectifying incoming system issues.
• To develop, maintain, test, conduct user training, and improve the applications.
• Follow-up and communicate effectively with relevant parties to ensure the project is delivered on time.
• To create application and business processes documentation
• Ensure all mandatory project/ change request documents are properly tested, signed off, and documented.
• To handle ad-hoc tasks assigned from time to time assigned by superior.
Job Requirements
Job Requirements
• Candidate must possess at least a Diploma, Bachelor's Degree in Computer Science/ Information Technology or equivalent.
• Minimum 1 year working experience in an IT application support environment will be an added advantage.
• Fresh graduate/ Entry level candidates are encouraged.
• Knowledge in MSSQL/HTML/CSS/.Net is an added advantage.
• Good analytical and problem-solving skills, good communication skills, detail oriented, possess initiative, and ability to work independently with minimum supervision.
Company Benefits
Medical Benefits
We provide medical coverage for our employees
Annual Leave and Medical Leave
We have an extensive annual leave of 14 days and medical leaves.
Travel Allowance
We give travel allowance to our employees.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience