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This job is a Pro Shop Manager where you'll lead a retail sports team, boost sales, and create great customer experiences. You might like this job because you enjoy teamwork, love sports, and want to make a difference in your community!
Job Description
Pro Shop Manager
(Retail – Sports Products)
(RM 6000 -RM8000)
Job Responsibilities
As a Pro Shop Manager, you will be responsible to lead retail operations :-
oversee sales performance, inventory management, enhance excellent customer service, ensuring operational excellence and delivering an exceptional shopping experience to optimize store performance and drive growth.
- Team Leadership
- Lead, motivate and develop the store team to achieve daily and monthly sales target
- Foster a positive work culture that promotes collaboration, accountability and continuous improvement.
- Enhance customer experiences
- Provide exceptional customer service by assisting guests with
inquiries and handling complaints
- Ensure every customer interaction is memorable and implement strategies to improve customer satisfaction and loyalty.
- Drive sales strategies
- Develop and execute plans to increase revenue, monitor market trends, and collaborate on marketing campaigns.
- Visual Merchandising & Store Presentation
- Maintain high display & visual standards to enhance customer experience and drive sales.
- Financial oversight
- Analyse performance data, manage budgets, and implement cost-saving measures to improve profitability.
- Inventory Management
- Optimize stock levels, implement control measures, and conduct regular audits to maintain accuracy.
- Oversee stock movement and logistics to ensure efficiency - including warehouse-to-store transfers and stocks receiving process.
- Maintaining accurate records of sales and inventory - point-of-sale (POS) systems to track inventory and sales data.
- Public Relations
- Maintaining a positive image and building relationships with customers and community
Job Requirements
- Malaysian citizen.
- Minimum 3–5 years of experience in retail store management, preferably within the sports retail industry.
- Strong leadership, communication, and people management skills.
- Results-driven, with a strong understanding of retail operations and sales strategies.
- Willing to work retail hours, weekends, and public holidays.
Skills
Company Benefits
Employee Well Being
Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.
Career progressions
In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.
Monetary Rewards
Your task achievement will be rewarded with Incentives, and Performance Bonus!
Corporate Social Responsibility
YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.
Team Building
We organise various activities every month either outdoor or indoor to create develop a closer relationship among team members.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
4 - 7 Years of Experience
Career Level
Manager / Team Lead
Job Specialisation
Retail (in-store)
Company Profile
