Job Description

1. Customer Service & Cummunication - respond promptly & professionally to customer inquiries via phone calls/whatsapp. Also, provide accurate information about company products & services.
2. Booking Coordination - coordinate customer bookings through Company's designated application and manually via phone/whatsapp. Ensure all booking information is accurately recorded & followed up on time.
3. Product Presentation - introduce & present company products/services to potential customers. Engage with customers to generate interest and assist in closing sales.
4. Mobile Charger Movement Management - Oversee the daily schedule and movement of company vans and mobile chargers. Ensure vehicle and equipment are properly assigned,utilized and maintained.
5. Employee Management - Maintain and update employee attendance and leave records. Also, manage and process employee overtime and allowance claims.
6. Financial & Claims Management - Manage petty cash and related expenses with proper documentation. Assist in preparing and processing employee and company claims.
7. Vendor & Service Provider Management - Coordinate with vendors and third party service providers to ensure timely and quality service delivery.
8. General Administrative Support - Carry out additional tasks and responsibilites as assigned by top management. Ensure all administrative duties are performed in compliance with company policies.
9. Scheduling & Resource Planning - Prepare charging slot schedule and timetable for corporate clients. Ensure efficient use of resources and meet client expectations.

Job Requirements

1. Min Education Requirements : Diploma or Higher in Business Administration,Management,Marketing,Operations,Human Resource or Logistics.
2. Preferred Background/Experience : Prior experience in Administration,Operations,HR,Logictics or any management related.

Skills