Job Description

Ready to make a real difference in your neighbourhood health? We are offering a hands-on role where working with us at NAZEN MEDICARE SDN BHD means you help people access safe medicines and practical advice every day. Our retail pharmacy focuses on clear communication, reliable supplies, and warm customer care.

As a Retail Pharmacist you will be the builder of consistent in-store clinical services and reliable operations. You will set up practical counselling moments, improve dispensing accuracy, and help scale a local pharmacy that customers trust.

Your Growth & Impact

• Develop clinical consultation skills through daily patient counselling and guided medication reviews in a retail setting.
• Expand leadership potential by supervising pharmacy assistants and coordinating with suppliers and healthcare partners.
• Strengthen technical knowledge by using pharmacy information systems and stock management tools regularly.
• Build a community reputation and professional network that supports career moves into pharmacy management or clinical roles.

Job Requirements

Responsibilities

Patient Care & Counselling

• Receive customers, assess symptoms, and provide clear over-the-counter advice or referral to a doctor when needed.
• Review prescriptions for appropriateness and safety, checking doses, allergies, and interactions.
• Deliver concise medication counselling that explains how and when to take medicines and what side effects to watch for.

Dispensing & Compliance

• Prepare and dispense prescription medicines accurately and maintain complete dispensing records in line with regulations.
• Label medications clearly and confirm patient identity before handing out prescriptions to reduce errors.
• Ensure compliance with pharmaceutical laws and store policies, and assist in audits or inspections when required.

Store Operations & Inventory

• Manage stocks using a pharmacy or POS system, perform regular stock counts, and place orders to avoid shortages.
• Receive deliveries, check batch details and expiry dates, and rotate stock to minimise waste.
• Coordinate with suppliers on pricing and lead times and troubleshoot discrepancies to keep shelves stocked.
• Support daily store routines such as opening checks, controlled substance logs, and basic cash handling.

Requirements

Qualifications & Experience

• Bachelor of Pharmacy or equivalent qualification recognised by the Pharmacy Board of Malaysia.
• Registered pharmacist with the Pharmacy Board and eligible to practise in Malaysia.
• Approximately 2 years of hands-on retail pharmacy experience, including dispensing and patient counselling.
• Familiarity with local pharmacy regulations and basic quality and safety standards.

Hard Skills & Knowledge

• Proven skills in medication dispensation and prescription review with strong attention to dosing and interactions.
• Practical experience managing stocks and inventory systems, including expiry control and reorder processes.
• Comfortable using a pharmacy information system or POS, and basic office software for records and reporting.
• Working knowledge of common chronic disease medicines and over-the-counter treatments.

Soft Skills & Qualities

• Friendly and clear communicator who can greet customers and explain medication instructions in simple terms.
• Detail oriented with a habit of double-checking work to prevent errors and protect patient safety.
• Reliable team player who can supervise assistants, handle retail hours, and adapt to busy periods.
• Professional attitude, good time management, and a willingness to learn and improve pharmacy processes.

Skills