Job Description

•  Assist in mapping and improving current business workflows, including sales, project management, and operations processes
•  Support implementation of new business systems such as CRM, project tracking tools, and internal dashboards
•  Help organize, migrate, and maintain data across business platforms
•  Assist in developing and documenting standard operating procedures (SOPs) for internal processes
•  Support tracking of sales enquiries, customer database updates, and pipeline monitoring
•  Assist in preparing reports and dashboards for management insights
•  Support marketing improvement initiatives including campaign tracking, data organization, and performance analysis
•  Assist in organizing marketing materials and improving workflow efficiency
•  Conduct market and competitor research to support business development strategies
•  Provide general support to the management team in business development and system improvement projects
•  Participate in internal meetings and assist with coordination of tasks across departments

Job Requirements

•  Currently pursuing Diploma or Degree in Business Administration, Marketing, Management, Information Systems, Entrepreneurship, or related fields
•  Strong interest in business operations, process improvement, and digital systems
•  Detail-oriented, organized, and able to manage multiple tasks
•  Good analytical thinking and problem-solving skills
•  Proactive attitude with willingness to learn and take initiative
•  Good communication skills in English (Mandarin is an added advantage)
•  Basic proficiency in Microsoft Excel / Google Sheets is required
•  Familiarity with project management or CRM tools is an advantage but not required

Skills