Job Description

We are looking for a creative and proactive Social Media & Marketing Intern to support our company’s branding, marketing, and client engagement efforts.

As an event management company, we want to strengthen our company branding, personal branding, online presence, and client relationships. This role will involve social media content creation, marketing campaign support, client relationship marketing, brand visibility initiatives, and creative promotional activities.

The intern will work closely with the team to create content, plan marketing ideas, support campaigns, and assist in marketing efforts that help keep the company visible, memorable, and connected with clients.

Key responsibilities:

Social Media & Content Creation

• Assist in planning and creating content for Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms
• Create captions, simple graphics, reels, short videos, and event highlight content
• Capture behind-the-scenes content during event preparation, setup, and event day
• Assist in creating content for company branding, including event showcases, client stories, festive decorations, workshops, performances, and completed projects
• Support personal branding content for the founder or management team, such as event experiences, leadership stories, business insights, and industry-related sharing
• Research social media trends, content ideas, hashtags, and competitor activities
• Help manage the content calendar and posting schedule

Marketing & Brand Promotion

• Assist in brainstorming and executing marketing campaigns to promote the company’s services and brand
• Support festive or seasonal marketing ideas, such as Hari Raya, Chinese New Year, Deepavali, Christmas, Mid-Autumn, Merdeka, and year-end campaigns
• Assist in planning client appreciation activities, such as sending gifts, greeting cards, festive hampers, or small branded items to clients
• Help coordinate promotional gifts or brand reminders for past, existing, and potential clients
• Support the preparation of marketing materials such as company profiles, service decks, event portfolios, brochures, flyers, and presentation slides
• Assist in updating and organizing photos, videos, testimonials, event write-ups, and past project references for marketing use
• Help create simple campaign ideas to remind clients of the company’s services and encourage repeat enquiries
• Assist in preparing proposal visuals, mood boards, and simple marketing concepts when needed

Client Engagement & Relationship Marketing

• Support follow-up marketing efforts with past clients, corporate clients, and potential leads
• Assist in preparing client greeting messages for festive seasons, birthdays, company milestones, or special occasions
• Help maintain a simple client database for marketing communication and future follow-ups
• Assist in identifying opportunities to reconnect with previous clients through email, WhatsApp, social media, or gifting initiatives
• Support simple email marketing or WhatsApp broadcast content based on company direction
• Assist in collecting feedback, testimonials, and event photos from clients for future marketing use

Market Research & Marketing Support

• Research potential clients, brands, malls, corporate companies, event trends, and industry opportunities
• Assist in studying competitors’ marketing activities and social media content
• Help look for collaboration opportunities with vendors, performers, venues, influencers, or strategic partners
• Support the team in developing new marketing ideas that can increase company visibility and enquiries
• Assist with marketing preparation before, during, and after events

Job Requirements

• Currently pursuing or recently completed studies in Marketing, Digital Marketing, Mass Communication, Media, Public Relations, Business, Event Management, Graphic Design, or related fields
• Passionate about social media, marketing, branding, content creation, and events
• Interested in both company branding and personal branding
• Basic understanding of social media platforms such as Instagram, TikTok, Facebook, LinkedIn, and YouTube Shorts
• Able to assist with content planning, caption writing, simple graphic design, short-form video content, and campaign ideas
• Basic knowledge of Canva, CapCut, Google Workspace, Microsoft Suite, or similar tools
• Comfortable using or willing to learn AI tools to support content creation, marketing ideas, copywriting, research, and productivity
• Familiarity with AI tools such as ChatGPT, Canva AI, CapCut AI, Meta AI, Gemini, Notion AI, Holo / tryholo.ai, or other social media and marketing AI tools will be an added advantage
• Able to use AI responsibly for idea generation, caption drafting, content improvement, trend research, and marketing campaign support
• Able to write simple and engaging captions in English
• Mandarin and Bahasa Malaysia writing skills are an added advantage
• Creative, proactive, responsible, and willing to learn
• Comfortable working in a fast-paced event environment
• Able to work independently and as part of a team
• Willing to assist on-site during events when required
• Good communication, organization, and follow-up skills

Skills