NEX CORPORATEIT SDN.BHD.

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●        Provide onsite Systems and Network support to clients on daily operations.
●        Working in Data Centers environment supporting global tech giants’ infrastructures.
●        Opportunity to engage with and to apply state-of-the-art and cutting-edge technologies in practice.
●        Conduct basic to advanced operations within Linux environments.
●        Handle Level 1 or Level 2 analysis, troubleshooting and resolution on the problems related to servers, networking equipment’s and user systems.
●        Resolve case tickets raised by customers, maintaining detailed record daily.
●        Collaborate with Level 2 Support team to analyse and resolve complex problems.
●        Engage with multiple stakeholders, including internal technical teams, external technical teams and customer personnel.
●        Develop and maintain technical documentation, including troubleshooting guides.
●        Sharing of knowledge through technical documentation, knowledge-based articles and team sharing sessions.
●        Stay updated with emerging technologies and industry best practices to enhance service delivery.
●        Training will be provided.
●        Any other ad hoc duties as assigned.

This job is for an L1.5 System Engineer, focusing on helping clients with their tech systems daily. You might like this job because you’ll work with cutting-edge technology and get hands-on experience in a data center, all while getting training!

Computer Engineering

Network Troubleshooting

Networking Hardware

Computer Networks

 
●        Provide onsite Systems and Network support to clients on daily operations.
●        Working in Data Centers environment supporting global tech giants’ infrastructures.
●        Opportunity to engage with and to apply state-of-the-art and cutting-edge technologies in practice.
●        Conduct basic to advanced operations within Linux environments.
●        Handle Level 1 or Level 2 analysis, troubleshooting and resolution on the problems related to servers, networking equipment’s a...

L1.5 System Engineer

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NEX CORPORATEIT SDN.BHD.