Job Description

Love social media, digital trends, and creating content that makes people stop scrolling?

We're looking for a creative, curious, and proactive Social Media & Digital Marketing Specialist to join our team!

At our agency, no two days are the same. You'll get the opportunity to work with different brands and industries, explore creative marketing ideas, collaborate with influencers, and turn digital strategies into engaging campaigns.

If you're someone who keeps up with the latest social media trends, enjoys experimenting with new ideas and AI tools, and is excited to grow in the digital marketing space, we'd love to meet you!

Key Responsibilities

Social Media Strategy & Content Management

• Assist in developing social media strategies and proposals that align with clients' marketing and communication objectives.
• Research social media trends, audience behaviour, and competitor activities to generate fresh content ideas.
• Plan, develop, and manage engaging content across platforms such as Facebook, Instagram, TikTok, YouTube, XiaoHongShu (小红书), Lemon8, and other emerging channels.
• Work closely with the creative team to develop compelling visuals, videos, and copywriting.
• Manage day-to-day social media operations, including content calendars, post scheduling, caption writing, and performance monitoring.
• Analyse social media performance and provide recommendations for improvement.

Digital Marketing Campaign & Influencer Engagement

• Support the planning and execution of digital marketing campaigns across various industries.
• Identify, source, and engage suitable influencers, KOLs, content creators, and external resources based on campaign objectives.
• Explore creative campaign concepts and content opportunities to increase brand awareness and audience engagement.
• Keep up with emerging digital platforms, marketing technologies, and AI-powered tools to enhance campaign creativity and efficiency.
• Provide on-site event support when required to ensure smooth campaign execution.

Client Servicing & Account Management

• Support daily client communication and account servicing to ensure smooth project coordination and delivery.
• Understand clients' requirements and translate their objectives into actionable social media and marketing activities.
• Coordinate with internal teams and external partners to ensure projects are delivered according to timelines and expectations.
• Maintain good client relationships through proactive communication and reliable execution.

Job Requirements

Job Requirements

We're looking for someone who has the right attitude, creativity, and willingness to grow.

• Diploma or Bachelor's Degree in Marketing, Mass Communication, Business, Journalism, or a related field.
• 1–2 years of relevant working experience in social media, digital marketing, content marketing, or a marketing agency environment.
• Good command of Chinese (Mandarin), with the ability to read and write Chinese fluently. This is essential for handling Chinese-language content and platforms such as XiaoHongShu.
• Good written and verbal communication skills in English. Bahasa Malaysia proficiency is an added advantage.
• A genuine passion for social media, with a good understanding of platforms including Facebook, Instagram, TikTok, YouTube, XiaoHongShu, Lemon8, and other trending channels.
• Creative mindset with an eye for engaging content, storytelling, and social media trends.
• AI proficiency is an advantage – familiar with AI-powered tools for content ideation, copywriting, research, creative development, and productivity.
• Familiar with Google Workspace and comfortable learning new digital tools and platforms.
• Proactive, resourceful, and willing to take ownership of assigned tasks with minimal supervision.
• Able to multitask, manage deadlines, and work in a fast-paced agency environment.
• A collaborative team player with good interpersonal and problem-solving skills.

Why Join Us?

• Exposure to Diverse Industries: Work with different brands and clients across various industries.
• Room to Grow: Gain hands-on experience in social media strategy, digital campaigns, influencer marketing, and account management.
• Creative Environment: Bring your ideas to life and explore new ways to connect brands with their audiences.
• Explore AI & Digital Innovation: Discover and leverage new technologies to make marketing smarter and more impactful.
• Real Industry Experience: Be involved in exciting campaigns, events, and projects from planning to execution.

Ready to turn your passion for social media into a career?

We'd love to hear from you!

Skills