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Internship IT Support Engineer intern

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This job is an IT Support Engineer intern position. You might like this job because you'll get hands-on experience with computers, troubleshoot tech issues, and help keep systems secure while learning about IT management.

Undisclosed

Menara Suezcap KL Gateway, Kuala Lumpur

Job Description

Position: IT Support Engineer intern

Responsibilities:

  • Install and setup new and existing desktops and laptops
  • Understand and enforce security and compliance policies and procedures.
  • Responsible for troubleshooting technical issues related to software, network, printer, laptop, and workstation
  • Responsible for rolling out upgrades and security patches to the laptops and workstations
  • Document, track and monitor all problem/resolution activity in the helpdesk tracking system to ensure a timely resolution and issue resolved courteously and expeditiously;
  • Provide bookkeeping for IT Infrastructure including, but not limited to equipment asset tagging, updating user database and equipment inventory. 
  • Pricing research assistant including, but not limited to, purchases pricing tracking
  • Ensure that SLA for our 24/7 production and supporting environments is maintained

Job Requirements

  Requirements:

  • Candidate must possess at least a Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Good knowledge in setting up and configuring networking and computing devices
  • Experience in installing Windows and Linux on physical machine or VM in the cloud
  • Experience in installing application software on Windows or Linux
  • Experience in Microsoft domain networking and Office 365 environment is a plus
  • Proficient in speaking, writing and reading in English
  • Ability to work as part of a team and follow through on assigned task to completion
  • Good positive attitude – not afraid to take on challenges and has a can-do mind-set
  • Ability to prioritize and multi-task in a fast-paced and dynamic environment
  • Self-motivated and desire to learn new skills

Skills

Windows Servers
Linux
Microsoft SQL Servers

Company Benefits

Group Insurance

Employees will be provided with medical and personal accident insurance.

Meal & Snacks

We provide free lunch once a month, coffee, tea and snacks as well.

Rewards

We have Quarterly and Yearly Employee Recognition Award for outstanding staff.

Medical & Dental

Employee can enjoy medical & dental care fee reimbursement.

Technology

Latest Cloud Technologies, Conducive Environment to Work & Grow

Working Enviroment

Flexible Working Hours, Hybrid Work and Casual Dress Code


Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

NEXTLABS (MALAYSIA) SDN BHD-logo-image

NEXTLABS (MALAYSIA) SDN BHD

NextLabs provides data-centric security software to protect business-critical data and applications. Our patented dynamic authorization technology and industry-leading attribute-based policy platform helps enterprises identify and protect data, monitor, and control access to sensitive data and prevent regulatory violations—whether in the cloud or on premise. The software automates enforcement of security controls and...