Job Description

We are seeking a highly organized and detail-oriented Business Administrator  to join our team. We need someone who can balance operational excellence with effective collaboration across different functions. The right person will help ensure that sales and marketing efforts are executed efficiently, that inventory is well-managed, and that business goals are met in a cost-effective and compliant manner.

Key Responsibilities

• Inventory Management -Monitor and manage inventory levels to ensure adequate stocks and promotional materials with regularly update inventory databases. Collaborate with marketing and sales teams to forecast needs and prevent stockouts or overstocking.
• Process Improvemen- Identify opportunities to streamline workflows and enhance the overall efficiency of sales and marketing operations. Collaborate with the team to implement process improvements that lead to faster response times, better resource utilization, and cost savings.
• Lead Managemen- Oversee the leads management process, ensuring timely and accurate distribution to the sales and project teams. Ensure that leads are tracked, followed up on, and reported properly to maintain accountability.
• Policy Compliance- Ensure adherence to company policies, especially in finance and delivery processes. Conduct periodic audits to ensure compliance and identify areas for improvement.
• Business Performance Reporting-Track business transaction performance and provide regular, detailed reports to management. Analyze sales metrics and customer feedback to drive improvements in business strategies and offerings.
• Collaboration and Communication - Collaborate with internal teams (marketing, operations, finance) to ensure alignment on business goals and objectives. Work closely with teams to identify and resolve any operational challenges in sales and marketing functions.
• System Updates and Enhancements -Stay informed about system updates and enhancements to optimize the use of sales and inventory software. Provide feedback on system performance and work with IT or relevant departments for system improvements.
• Ad hoc Tasks - Perform other duties as assigned, contributing to the overall success of the department.

Job Requirements

• Education:
• Diploma or Bachelor's Degree in Business, Accounting, or a related field.
• Experience:
• At least 3-5 years of working experience in sales operations, inventory management, or related roles.
• Skills & Competencies:
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales, inventory, and financial record-keeping.
• Proficient in purchasing costing and budgeting processes.
• Strong proficiency in accounting software (preferably AutoCount) and spreadsheet software (Excel, Google Sheets).
• Strong verbal and written communication skills.
• Ability to collaborate across teams and departments effectively.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications:

• Experience in project management or process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with CRM and ERP systems.

Skills