Job Description

Job Summary

Ready to help people find the right service without the pushy sales pitch? Working with us at NMF GROUP VENTURES you will join a professional services team that helps clients choose products and services that match their real needs. We focus on clear advice, reliable follow-through and client outcomes, and we value honest, consultative interactions that build trust over time.

This role exists to solve the gap between client uncertainty and confident decisions. You will listen to customer needs, recommend practical solutions, and ensure transactions and records are handled accurately so the team hits its sales and satisfaction goals.

Your Growth & Impact

• Expand your consultative sales skills by advising clients on fit-for-purpose options, with hands-on feedback from experienced advisors.
• Build a stronger professional network through repeat client relationships and consistent client care that leads to referral opportunities.
• Sharpen your commercial performance by owning sales targets and learning techniques that balance closing deals and preserving customer trust.
• Improve operational competence by managing sales documentation and payment processes, gaining practical experience with CRM and record keeping.
• Grow toward leadership by contributing client insights, helping refine our approach, and preparing for larger client-facing or supervisory roles.

Job Requirements

Responsibilities

Client advisory

• Listen to client needs and assess priorities to match appropriate services and outcomes.
• Explain options clearly and honestly, highlighting trade-offs so clients can decide with confidence.
• Follow up after delivery to confirm satisfaction and capture referral or repeat business opportunities.
• Tailor recommendations to client budget, timeline and longer term goals for practical fit.

Sales & targets

• Own individual sales targets, manage your sales pipeline and close deals that align with client needs.
• Prepare proposals, quotes and payment arrangements while keeping commercial guidelines in mind.
• Track conversions and customer feedback, and report trends that help improve our approach.
• Drive repeat business by maintaining client relationships and encouraging referrals.

Operations & CRM

• Enter and maintain accurate client records, transactions and case notes in the CRM daily.
• Manage sales documentation and payment processes to ensure timely invoicing and clean records.
• Coordinate handovers and escalate client issues to advisors or operations for prompt resolution.
• Use CRM workflows to schedule follow ups and close administrative loops efficiently.

Requirements

Qualifications & Experience

• 1 to 3 years of relevant sales or customer service experience in a customer-facing role.
• Proven track record interacting directly with clients and handling enquiries end to end.
• High school diploma or equivalent required; college or tertiary qualification preferred.
• Comfortable working full-time or on a flexible schedule in a performance-driven, customer-facing environment.

Hard Skills & Knowledge

• Good understanding of sales techniques and processes, especially consultative selling approaches.
• Practical experience using customer relationship management systems to log activity and track opportunities.
• Strong product or service knowledge, or the ability to learn technical details quickly and explain them plainly.
• Experience handling basic payment processes, documentation and simple invoicing workflows.

Soft Skills & Qualities

• Clear and empathetic communicator who builds trust with honest, client-focused advice.
• Organised and detail oriented, able to manage multiple clients, records and follow ups reliably.
• Motivated by targets and open to coaching, with interest in developing toward supervisory responsibilities.
• Team player who shares client insights and collaborates with colleagues to improve service at NMF GROUP VENTURES.

Skills