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This job is all about helping customers with their currency needs! You might like this job because you get to interact with people, ensure transactions are safe, and work in a dynamic environment while supporting your team.
Job Description
- Greet and assist customers in a courteous and profesional manner.
- Verify the authenticity of currencies and documents to prevent fraud.
- Handle currency exchange transaction (buying/selling foreign currencies) accurately.
- Balance cash at the opening and end of day/shift.
- Maintain proper records of all transactions and reports any discrepancies.
- Provide information about exchange rates, fees and services offered.
- Follow Anti-Money Laundering (AML) and Know-Your-Customer (KYC) procedures strictly.
- Handle customer inquiries and resolve issues efficiently.
- Ensure the working area is clean, organized and secure.
- Support the team in achieving sales and service targets
Job Requirements
- Greet and assist customers in a courteous and profesional manner.
- Verify the authenticity of currencies and documents to prevent fraud.
- Handle currency exchange transaction (buying/selling foreign currencies) accurately.
- Balance cash at the opening and end of day/shift.
- Maintain proper records of all transactions and reports any discrepancies.
- Provide information about exchange rates, fees and services offered.
- Follow Anti-Money Laundering (AML) and Know-Your-Customer (KYC) procedures strictly.
- Handle customer inquiries and resolve issues efficiently.
- Ensure the working area is clean, organized and secure.
- Support the team in achieving sales and service targets
Skills
Microsoft Office
Cash Handling
Customer Service
Adaptability
Problem Solving
Teamwork
Additional Info
Company Activity
Last active - few days ago
Experience Level
1 - 3 Years of Experience
Career Level
Non-Executive
Job Specialisation
Customer Service
Company Profile
