Internship Ecommerce Specialist

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This job is an Internship Ecommerce Specialist where you'll manage online jewelry stores and keep things running smoothly. You might like this job because it lets you combine creativity with organization while interacting with customers!

RM 1800 - RM 2500

Seksyen 13, Shah Alam, Selangor

Job Description

 

Ecommerce Specialist

In the role of Ecommerce Operations, you will take full responsibility for overseeing the backend functions of our online stores and curating high-quality product assets. Your duties will include managing the website catalog, uploading product listings, updating inventory, photographing and editing professional product images, and ensuring efficient order fulfillment and customer service.

As an Ecommerce Specialist, you will be responsible for the following tasks:

  • Catalog Management – Add new jewelry items, write product descriptions and specifications, and arrange online collections.
  • Store Management – Refresh product listings, adjust pricing, provide detailed specifications (materials, sizes), and align relevant media with listings on ecommerce platforms (TikTok, Shopee, etc.).
  • Inventory Coordination – Keep daily stock levels updated, synchronize inventory across various sales channels, revise product availability, and monitor stock trends.
  • Photography & Asset Production – Capture and edit sharp, detailed product images and short videos of jewelry using a digital camera and editing software.
  • Creative Media Design – Design engaging posts, reels, posters, and digital flyers for business announcements, sales events, and new product launches.
  • Asset Organization – Maintain an orderly and organized digital library of all raw and edited visual assets for immediate marketing and store applications.
  • Order Fulfillment – Oversee daily incoming orders, including packaging and fulfillment processes.
  • Customer Inquiries – Address customer inquiries related to order status, tracking, and product information via email, live chat, or social media.
  • Ad-hoc Duties – Carry out additional tasks as assigned.


Job Requirements

We are seeking an individual who possesses:

  1. Experience: At least 1 year of relevant work experience, ideally in e-commerce catalog management, product photography, or similar fields.
  2. Portfolio: A demonstrable portfolio showcasing skills in photography and video editing.
  3. Detail-oriented: A strong focus on accuracy and thoroughness to ensure correct data handling, SKU generation, and inventory management.
  4. Technical Skills: Expertise in using digital cameras, e-commerce platforms (such as TikTok, Shopee), Adobe Photoshop, Lightroom, graphic design tools (Canva, Photoshop, Illustrator), and desktop video editing software (like Premiere Pro, CapCut).
  5. Communication Skills: Excellent interpersonal and communication abilities with a constructive approach to addressing customer queries.
  6. Multitasking: Capability to manage various tasks simultaneously while adhering to deadlines.

Skills

Digital Marketing
Digital Photography
Photo Editing
E-Commerce Management
Digital Asset Management
Content Creation
Social Media Management
Inventory Monitoring

Company Benefits

Free Drinks and Snacks

Hungry at work? Coffee, tea and snacks are free for employees.

Parking and Travel Covered

When you come to work, parking is free! For work outside of office, we will cover your parking expenses!

Annual & Medical Leave

We provide leave based on length of employment. The longer you stay, the longer the leave!

Recharge Space

We provide space for relaxation and recharge so that employees can get back to work feeling fresh!

Attractive Bonus & Incentives

We provide salary increments or bonus and incentives based on employee performance

Work From Home Flexibility

We have a flexible office with work from home and work from office arrangements


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Nora Ana Enterprise-logo-image

Nora Ana Enterprise

Nora Ana Jewelry is run by a small team of ladies who love beauty, art, music, travel and nature. Founded in Kuala Lumpur in 2023, the brand was born out of an enduring love for creative and free-spirited jewelry.  We draw inspiration from art, ancient wisdom, nature, astrology, and our own unique experiences to drive an imagery of the brand philosophy. Based in Shah Alam, we showcase and sell the products...