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Service Delivery Manager

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AI-generated summary

  • Own contract delivery and client satisfaction for medium-large ICT accounts.
  • Deliver on medium-large ICT contracts supporting complex client environments.
  • Lead service governance, drive process improvement, and own client relationships!

Undisclosed

Petaling Jaya, Selangor Darul Ehsan, Selangor, Malaysia, Kuala Lumpur

Job Description

Seeking a Service Delivery Manager to oversee contract management and ensure client satisfaction for medium to large ICT client contracts. Responsible for service governance, service activation, and process improvement. Ideal for candidates with extensive service delivery experience and strong client relationship management skills.


Job Requirements


Company Benefits

Annual Events

Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.


Additional Info

Company Activity

Last active - few days ago

Job Specialisation


Company Profile

NTT DATA-logo-image

NTT DATA

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...