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SAP DBM (Dealer Business Management) Senior Consultant

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AI-generated summary

  • Lead AMS for DBM/VMS/Warranty: resolve cross-module SD/MM/FI-CO issues; stabilise service & billing.
  • Join a team that transforms SAP into value across dealer systems.
  • Lead delivery, mentor juniors and shape DBM on ECC/S/4HANA!

Undisclosed

Cyberjaya, Malaysia, Kuala Lumpur

Job Description

Do you love challenges?

We are looking for a highly experienced SAP DBM Senior Consultant (L3) to provide advanced Application Management Support (AMS) for SAP Dealer Business Management (DBM), Vehicle Management System (VMS), Warranty, and Automotive SD/MM processes.

The Senior Consultant will lead complex issue resolution, oversee design improvements, coordinate across multiple functional and technical teams, and support key stakeholders. This role requires strong DBM domain mastery, leadership-level coordination, and deep cross-module integration expertise.

Key Responsibility Areas

AMS & Production Support

  • Lead resolution of complex, cross-functional DBM issues across SD/MM/FI/CO.
  • Perform in-depth root cause analysis and define long-term preventive solutions.
  • Oversee stability of operational cycles (workshop operations, billing, closing).

Senior-Level SAP DBM Functional Expertise

  • Lead configurations for:
    • Vehicle Sales & After-Sales
    • Workshop Service Operations
    • Warranty processes & validations
    • Vehicle Master Data (VMS integration)
    • SAP DBM pricing, vouchers, coupons, condition-based pricing
    • Able to perform ABAP task
  • Support end-to-end service order lifecycle & appointment processes.
  • Provide expert advisory in automotive dealership processes.

SAP SD/MM/FI Integration

  • Resolve complex integration issues across SD, MM-IM, FI-CO.
  • Lead impact assessment for new enhancements, CRs, or process changes.
  • Ensure end-to-end correctness of billing, pricing, tax, goods movement, and account postings.

Enhancements, Solution Design & Project Coordination

  • Lead requirement gathering workshops with business stakeholders.
  • Prepare and validate Functional Specifications for complex CRs.
  • Coordinate with ABAP, PI/PO, Integration & Basis teams for delivery.
  • Oversee SIT, UAT, regression testing cycles and ensure smooth transport management.

Leadership & Cross-Team Coordination (Key focus area)

  • Act as primary coordinator for DBM-related initiatives within AMS & projects.
  • Align efforts between functional teams (SD, MM, FI), technical teams, and customer stakeholders.
  • Lead discussions with customers during escalations, workshops, and planning sessions.
  • Mentor L1–L2 consultants and ensure knowledge sharing within the team.

Convince us with your potential!

Qualification, Critical Knowledge, Skills & Experience

  • Minimum 6+ years SAP DBM / VMS / Automotive SD-MM experience with multiple full lifecycle cycles.
  • Strong hands-on configuration in DBM modules, Warranty, and VMS.
  • Deep integration understanding across SD, MM, FI/CO.
  • Proven experience handling complex incidents and large-scale CRs.
  • Experience in SAP ECC and/or SAP S/4HANA Automotive.
  • Strong documentation, analytical, and presentation skills.

Preferred Skills

  • Knowledge of SAP Warranty Management.
  • Experience with S/4HANA Public/Private Cloud.
  • Ability to perform basic ABAP debugging (advantage).

Soft Skills

  • Excellent coordination and stakeholder management abilities.
  • Strong communication; able to lead customer-facing discussions.
  • Proactive, structured, solution-oriented mindset.
  • Ability to manage and mentor junior consultants

...

Do you have questions?


We look forward to receiving your complete application documents stating your earliest start date.


Get empowered by NTT DATA Business Solutions!

Unima Iqbal
Tel.: (+60) 383126200
E-Mail: os-my-hr@bs.nttdata.com

We transform. SAP® solutions into Value


Job Requirements


Company Benefits

Comprehensive Health Insurance

Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.

Paid Time Off

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Retirement Savings Plan

Helps you plan for your future with employer-matched contributions to your retirement fund.


Additional Info

Company Activity

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Company Profile

Ntt Malaysia Digital Business Solutions Sdn. Bhd.-logo-image

Ntt Malaysia Digital Business Solutions Sdn. Bhd.

NTT DATA Business Solutions Malaysia leverages extensive industry expertise to be a trusted partner in overcoming digital challenges, focusing on SAP solutions and technology to drive innovation and business growth. Source: https://nttdata-solutions.com/my/