Job Description

 Event & Workshop Operations

• Manage end-to-end operations for community programs and workshops (online & offline)
• Oversee event set-up, act as the main floor manager, and serve as the primary point of contact during workshops.
• Brief crews, emcees, and other on-ground staff before each session.
• Monitor and document event issues for review, and conduct weekly post-mortem discussions.
• Ensure smooth execution of community workshops and event schedules and activities with minimal supervision.
• Manage stock counts ensuring accurate inventory records.
• Assist with receiving and delivering products, and coordinate logistics for offline programs and workshops.

Digital Marketing & Customer Engagement

• Support digital marketing activities, especially for social media content and engagement.
• Respond to customer inquiries related to technical issues, refunds, and workshop information via online platforms.
• Assist in promoting workshops through engaging and creative content ideas.

Job Requirements

•  Minimum 2 years’ experience in event management, preferably with exposure to community programs or workshops.
• Must be able to drive and own a car.
• Strong operational management skills and ability to work independently.
• Fast learner with creativity to enhance and improve program experiences.
• Excellent communication and coordination skills.
• Willingness to work weekends
• Ability to manage logistics, inventory, and on-site operations effectively

Skills